"As a first time home buyer, I could not be more grateful for all the knowledge and hard work you shared with me. I started this process not knowing what I was looking for. You took the time to enlighten me to the pros and cons of different housing types, and helped me understand what would best suit my needs, desires and of course my budget. Not once did I feel as though you were inconvenienced by my inquires. Your level of professionalism and your tireless pursuit to help me find the perfect place is what separates you from the others. You have made this incredibly daunting task of buying a home into an interesting and fun experience.
There is no question that the service you provided me was above and beyond what is required of you, so thanks for enriching my buying experience with your empathetic approach, and your fast acting, tactful execution. There were several times where I thought the deal could have gone sideways, but you leveraged your experience and passion for real estate in a way that always seemed to put me first, and in the end, helped me find my new home.
Thanks for everything. I truly don't know if I could have gotten there without you. I wish you the best of luck in your career, but my gut tells me you won't need it."
Chris Arnsdorf
"We were 100% satisfied with our experience. Laura’s professionalism and knowledge were both extensive and she was always lovely to deal with. Laura McCollom, as our buying agent was especially a pleasure with her "go get em" attitude. She was very effective in sharing her criticisms but never overwhelmed us. We were lucky to have her as our buying agent. Thanks for everything!
Peter and Jaime"
"It is my pleasure to express my thanks to Laura for the professional and personal way she has handled the selling of our home. She has listened to our concerns and patiently counselled us in our decisions. She has respected our wishes and worked diligently to protect our best interests. If you have any reservations, feel free to call me. (number to be provided to interested parties as per privacy act - contact Laura). P.S I would recommend Laura without any reservations to friends and family."
Yours sincerely,
Elsie
"We have had a very stressful year as my husband had to start a new job in Calgary, AB. The children and myself had to stay in Victoria until the start of the school year. A total of 5 months… We started with one real estate company with no success. We even waited 2 weeks to have subjects removed and found out the buyers were not pre-approved. What a waste of time. We decided we needed to change agents so we could say it must have been the company not the house. I do not want to mention names but a low percentage company may not be the best route. We phoned Laura and told our story. She said she “would try best to sell the house quickly”, and called us several times to keep me updated which was a change from the first real estate company. There were several showings and a few open houses, Laura gave us ideas on how to market our house. After many phone calls and negotiations our house sold in less than 3 months. Subjects were removed in a week and possession date was completed in one month. Laura recommended a lawyer that quickly had papers transferred to Calgary which made the process easier and faster as well. Laura worked many hours and with many different angles.
Thank you again, Michelle, Clayton and children".
"She makes it clear exactly what we need to do and when, and has had everything we need taken care of done very promptly. I have already recommended her to others! We bought our first house and we were incredibly pleased with our choice!! Initially we were not totally convinced we were seriously looking and Sutton Group West Coast Realty was the selling agent on a house that was really pie in the sky for us. In comparing that house with others we fell in love with another house and eventually asked Laura McCollom to help us with the offer. She suggested we look at a few more which was a good idea, but only solidified our love for the one we bought. She then negotiated a very reasonable price for us and has since been key in helping us get a new roof on the house (prior to possession) since it has developed a leak with all the crazy storms we have had. She is easy to talk to and has held our hands through the somewhat overwhelming ordeal of the first house. She makes it clear exactly what we need to do and when, and has had everything we need taken care of done very promptly. I have already recommended her to others who are hoping to get in the market early next year!
Erin & Darrin."
Letter written to broker
"Dear Mr Neal, Both my wife and I would like to thank you for your very nice letter, and let you know that both myself and my wife have been extremely impressed with the remarkable service that we have received from Laura. I personally think that had it not been for her remarkable attention to all the details of our purchase, and the patience she showed with us and assistance in the move. I would have insisted on staying in Qualicum Beach. Of course the fact that we have grandchildren involved played a big part in the move.
We do have another two couples interested in moving, and we have asked them not to deal with anyone other than Laura. So thank you for the letter, and we suggest that maybe the company might take her out for a top notch dinner for all that she does for her customers.
Sincerely."
Tony and Marion Ayling
"She makes it clear exactly what we need to do and when, and has had everything we need taken care of done very promptly."
"Laura McCollom has made buying our first home easier than we’d ever imagined it could be. She listened to what we were looking for and sent us several choices that fit those parameters. She worked around our schedules and still made it possible for us to get the first look at the home that was perfect for us. She included a package that made all of the mundane details her problem instead of ours, organized and picked up the bill for the home inspection, got us the best possible rate on our mortgage and has been an absolute joy to work with.
We have and will continue to recommend Laura to friends and family, and will definitely call her when we’re ready to move again."
Lori, Mike and Cohen